Return Policy

Return Eligibility

We want you to be completely satisfied with your purchase. If you are not happy with your order, you may request a return within 7 days of delivery under the following conditions:

• The product must be unopened and in its original sealed packaging
• The product must not be damaged by the customer
• A valid proof of purchase (order number) must be provided

Damaged or Defective Products

If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos of the damage. We will arrange for a replacement or full refund at no additional cost.

How to Request a Return

Contact our support team via email or phone with your order number and reason for return. We will guide you through the process.

Refund Processing

Once we receive and inspect the returned item, refunds are processed within 5–7 business days to your original payment method.

Non-Returnable Items

Opened or consumed products, custom gift boxes, and items on clearance sale cannot be returned.